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ATC Fitness - Lakeland Atc manager

Horrible manager and does not know how to talk to the customer....he needs to be removed from the company....needs to be trained more about professionalism I have never seen anything like this before
2.7
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Lakeland, Tennessee
#1311162
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ATC Fitness - Payment question

I received a charge on my account that was more than usual. It turned out to be an annual fee and it will go back to normal next month. Everything is all good.
#1270235
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THE LOCATION I USED WAS IN SENATOBIA, MISSISSIPPI - THIS IS NOT A CLEAN ENVIRONMENT AS ADVERTISED AND PROMOTED, THERE IS A DEFINITE LACK OF SUPERVISION TO KEEP MACHINES SANITARY - VERY INCONVENIENT TO CANCEL PLUS $50 CANCELLATION FEE - AFTER FINALLY REACHING THE 3RD...
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2.0
#1214767
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ATC Fitness - Crookes

I closed my account at the desk they said must call so I called they said you must still pay so I paid another month but they still keep deducting my account so I called again they said mixup so pay one more time I paid but the still keep deducting my account so I stop With the bank so now they hit my credit report for $110 they are dishonest thieves
#1196311
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HAVE TWO CARDS FOR MYSELF AND MY WIFE. SINCE I WAS NOT USING THE CARD MY DAUGHTER ASKED TO HAVE HER NAME PUT ON IT INSTEAD OF MINE. GUESS WHAT, NO RECEIPT OR CONVERSATION ABOUT THE $48.29 THAT WAS DEBITED FROM MY CHECKING ACCOUNT THE NEXT DAY. THE MANAGER DON DID NOT...
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1.8
I didn't like
  • Horrible customer service
#990856
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I joined ATC Fitness to try and get back in shape. So far I paid for 2 months. I only went two times because of my medical problems and can't go back anymore until my medical problems get better. I went there and asked the manager Chase Mallett to let me out of the 30...
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Anonymous
Dave

I was searching for reviews of ATC fitness and this was one of the things that came up. This sort of thing is really not helpful as a review. I mean, it's not something that a...

Anonymous
Anonymous

My bank reversed the charges but ATC fitness says they are turning it over to collection so no this is not been resolved. They are a very greedy company and I can't believe th...

2.3
I didn't like
  • Horrible customer service
#748356
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I was yelled at and harassed by an employee at ATC Fitness. He called me slurs and names and proceeded to constantly put his hands in my face and walk up on me dipite being asked repeatly to stop. I asked for a manager and was told they were not there, so I asked for...
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Anonymous
Anonymous

This is a box club. $15 per month so...what do you expect? 1.You are not stuck forever. 2.IF you are bright enough, which is rare in Memphis, to follow instructions, as I did,...

Anonymous
Topher

I agree the customer service is nice the first day when they sign you up but then could care less about you after not even saying hello when you enter or exit the gym, showers...

#481640
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My son called to cancel his membership with a third party, ABC Financial, who holds the debiting power for ATC Fitness on March 19th. He instructed the lady that he was unable to send an email as he was at the recruiter's office leaving for For Benning, GA for Army...
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Anonymous
Anonymous

I canceled with them in Nov 15. Found yesterday, they were still changing me. They told me there would be a fee not giving them 30 days notice. They told me that I must can...

Anonymous
Liz

They even sent me a letter that they had cancelled it and then sent me another letter a week later that it was not cancelled until I gave them another 16.25$ Plus the extra mo...

Drummonds, Tennessee
#316519
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